Your Complete Delivery Business, Powered by Zokart
When you take a Zokart franchise, you get a complete ecosystem of 4 dedicated apps — for end customers, vendor partners, delivery drivers with navigation, and your own Franchise App. Everything is recorded and controlled from your Franchise App.
4 Powerful Apps for Your Business
Every franchise partner receives a complete ecosystem of 4 dedicated apps — Customer App, Vendor App, Delivery App, and Franchise App.
Customer App
For End Customers
End customers use the Zokart Customer App to browse restaurants, grocery marts, pharmacies, and local shops, place orders with 100% cashless payments via UPI, cards, or wallet, and track their delivery in real time.
Vendor App
For Stores & Restaurant Partners
Local shop owners, restaurants, hotels, and service providers use the Zokart Vendor App to receive orders instantly, manage product catalogs and prices, update inventory status, and track daily sales earnings.
Delivery App
With Smart GPS Navigation
Delivery partners get a dedicated app with built-in GPS turn-by-turn navigation, real-time order assignments, and route optimization. They receive instant order notifications, navigate to merchants for pickup, and deliver to customer locations smoothly.
Franchise App
Your Command Center
The Franchise App is your complete business control panel. Manage every hotel, restaurant, grocery shop, and delivery partner in your territory. View real-time order tracking, monitor all transactions, and control every aspect of your delivery business from one powerful dashboard.
How an Order Flows Through the System
From the moment a customer places an order to the final delivery — every step is tracked, recorded, and managed through your franchise ecosystem.
Customer Places Order
Customer AppEnd customer browses restaurants or grocery stores on the Customer App, adds items to cart, and places an order with 100% cashless payment via UPI, card, or wallet.
Order Received by Vendor & Delivery Partner
Vendor App + Delivery AppThe order notification instantly reaches both the vendor store/restaurant on the Vendor App and the nearest available delivery partner on the Delivery App.
Vendor Accepts & Starts Preparing
Vendor AppThe vendor accepts the order via Vendor App and begins order preparation. The customer receives a notification that their order is being prepared.
Delivery Partner Reaches Vendor
Delivery AppThe delivery partner uses the built-in GPS navigation in the Delivery App to reach the vendor store for order pickup.
Order Delivered to Customer
Delivery App + Customer AppAfter collecting the order from the hotel, the delivery partner navigates to the customer's delivery address. The customer can track the delivery in real time on their app with live location updates.
Everything Recorded in Franchise App
Franchise AppEvery detail — order, payment, delivery time, delivery partner, customer, hotel — is automatically recorded in your Franchise App. You have full control and visibility over every transaction in your territory.
100% Tracked. 100% Cashless. 100% Controlled.
Every order, every payment, every delivery — recorded in your Franchise App with full transparency and control.
Full Control Over Every Transaction
Your Franchise App gives you complete visibility and control over every aspect of your delivery business — from orders and payments to team and merchant management.
Real-time Dashboard
View live order counts, revenue, delivery status, and business performance metrics in real time. Your franchise dashboard updates every second with the latest data from your territory.
Complete Transaction Control
Every payment — from customer to merchant, delivery fees, commissions — is tracked and recorded. View complete transaction histories, settlement reports, and earning breakdowns at any time.
Team Management
Add, manage, and monitor all delivery partners in your area. Track their performance, delivery times, ratings, and earnings. Assign zones and manage shift schedules efficiently.
Merchant Management
Onboard new hotels, restaurants, and grocery shops. Manage their menus, pricing, subscriptions, and commission structures. Provide support and resolve issues directly from your app.
Full Data Security
All data is encrypted and securely stored. Customer details, payment information, and business data are protected with enterprise-grade security. You control who accesses what.
Instant Notifications & Alerts
Receive instant alerts for new orders, delivery completions, payment settlements, and any issues. Stay on top of your business with push notifications, SMS, and email alerts.